Your happiness comes first. If something isn’t right, let us know — every order is covered by our happiness guarantee, ensuring a replacement if you’re not completely satisfied.
FAQS
Frequently Asked Questions
What are the options for payment?
We’ve got a variety of secure and convenient payment options, so you can choose whichever method is best for you!
I have an issue with my order, What do I do?
The best thing to do is to contact our friendly, reliable customer service team who will be happy to help. Email us at info@ayalina.co.uk or call us on +44 7411 666416.
How can I contact your customer service team?
You can contact our customer service team by phone, email, or through our website’s contact form. We are dedicated to providing excellent customer service and are always happy to assist you.
What is refunded when I return an item?
When you return an entire order you will be refunded the price of the item paid at the time of purchase, minus any delivery fees charged. When you return less than the entire order you will be refunded just the price of the items returned.
What are your delivery charges?
When you fill out your order online using our checkout pages, your delivery charges are automatically calculated and you may be given a choice of delivery options. You will be shown the full price of your order including delivery before you commit to purchasing the items.
