1. Your use of this site constitutes acceptance of these Terms and Conditions as per the date of your first use of the site.
2. Ayalina reserves the right to change these Terms and Conditions from time to time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
3. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
4. This site and the information, names, images, pictures, logos regarding or relating to Valentte are provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will Ayalina be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence. Whilst Ayalina endeavour to ensure the information contained in this site is accurate, it does not warrant that it is error free.
6. Copyright restrictions:
Commercial use or publication of all or any item displayed is strictly prohibited without prior authorisation from Ayalina. Nothing contained herein shall be construed as conferring any licence by Ayalina to use any item displayed.
Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not Ayalina). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).
7. This site may contain links to other sites, please be aware that Ayalina is not responsible for the privacy practices of such other sites and takes no responsibility for their content or availability.
8. If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.
9. These terms and conditions shall be governed and construed in accordance with the laws of England.
10. If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.
11. Delivery
Where items are in stock we aim to deliver goods to you on a next business day service.
12. Refunds
Your refund may take up to 14 working days from the time we receive your item. Refunds will be paid via the same method as was used to originally pay for the item.
13. Colours
Due to the variations of browser software and monitors, the actual colour of goods may vary from that shown on the web site.
14. Complaints
We constantly strive to improve our processes and procedures and hope to resolve all queries promptly for you. In the first instance, please do contact us via your preferred contact method, for example phone, post or email, with any complaint and our office team will aim to resolve this with you as swiftly as possible. Our office team will aim to deal with the complaint immediately where possible however, in some instances, if an investigation is required pleaase allow 2 working days to recieve a response for telephone complaints. If the complaint is sent via post of email, please allow 5 working days to recieve a response. If you wish to escalate your complaint to management, please email info@ayalina.co.uk.
